Tag: Debbra

Tim Hortons grows Canadian sales amid efforts to fix rocky relationship with

Nathan Denette/The Canadian Press The U.S. market was a little softer, said Schwartz, adding the brand’s team is disproportionately focused on getting Canada in the right place due to the size of the Canadian business, as well as “everything that was going on in Canada.”The chain has grappled with an unsanctioned group of franchisees who formed the Great White North Franchisee Association in an effort to remedy alleged mismanagement of the brand. The group has claimed to represent more than half of Canadian Tim Hortons franchisees and launched multiple lawsuits against RBI, its subsidiaries and several executives. RBI also launched its own lawsuits against the group and some of its members.In recent months, two prominent GWNFA members, its former president David Hughes and Mark Kuziora, left the company. The group has been fairly silent since late August when it alleged the coffee pots franchisees are required to purchase and use have been shattering and injuring employees. RBI and the manufacturer denied allegations they had changed how they make or source the pots.The GWNFA’s membership is “still well above” half, said spokeswoman Patti Jameson in an email, adding the group has a new president.In the past, RBI executives refused to speak with the group, but later admitted they could have better handled franchisee relations and made more of an effort to engage franchisees, including in building the “Winning Together” plan.“We still have some room to go to work even better with the restaurant owners but I think the confidence is starting to be built,” said Macedo, adding the company’s decision to listen more, as well as give and receive feedback faster has helped it execute the plan.Sales at the company’s other two chains, Burger King and Popeyes Louisiana Kitchen, also grew, lifting RBI’s third-quarter profit.The company’s profit attributable to shareholders totalled US$133.6 million or 53 cents per diluted share, up from $91.4 million or 37 cents per diluted share a year ago. The Oakville, Ont.,-based company keeps its books in U.S. dollars.Revenue totalled $1.38 billion, up from $1.21 billion in the same quarter last year.Burger King’s comparable-store sales increased 1.0 per cent, while Popeyes Louisiana Kitchen saw comparable-store sales improve 0.5 per cent.On an adjusted basis, RBI earned 63 cents per diluted share for the quarter, compared to 58 cents per diluted share a year ago. Analysts expected a profit of 65 cents per share, according to Thomson Reuters Eikon. The parent company of Tim Hortons saw sales growth at Canadian locations of the coffee-and-doughnut chain as executives say their work to mend fraught franchisee relations is paying off, though more work remains.Restaurant Brands International Inc. is pleased with the Canadian results, said CEO Daniel Schwartz in an interview with The Canadian Press.Sales at Tim Hortons restaurants in Canada open for 13 months or more, a key retail metric, increased 0.9 per cent in the quarter ending September 30, according to the company’s third-quarter earnings report. That’s up from 0.6 per cent in the same quarter the previous year and outpaces the system-wide growth of 0.6 per cent, which includes restaurants outside of Canada, for the current quarter.Tim Hortons seeks to shut down ‘Tim Hottens’ knock-off restaurant in IndiaTim Hortons says it has reached agreement with franchisee after seizing his four restaurantsTim Hortons franchisees say employees are being wounded by ‘shattering’ coffee potsExecutive changes, including hiring Duncan Fulton as chief corporate officer in July, and initiatives from the company’s “Winning Together” brand plan helped, said Schwartz.He highlighted the launch of all-day breakfast nationwide in late July as adding incremental sales and profitability.The plan also includes renovating restaurants — a $700-million investment that adds open-concept seating. The company has completed about 100 renovations to date, and plans to do hundreds more in the fourth quarter.“These improved results don’t even reflect several of the initiatives that we have not yet launched,” he said.Tim Hortons will add a kids’ menu this quarter, he said.The company also plans to launch a loyalty program nationwide sometime in the first half of 2019, said Tim Hortons president Alex Macedo. The program, dubbed coffee pass, is already being tested in two cities and the trial will expand to several others.Self-service kiosks, which are already present at some locations in and around the Greater Toronto Area, will start to roll out more broadly early next year, he said.Tim Hortons president Alex Macedo. read more

EYEWITNESS Its not a gas…

…with gasBack in the day, original hipsters like Frank Sinatra introduced the Irish expression “It’s a gas!” — meaning a fun activity — into the general lexicon. The pronouncements of the Guyana Government on the gas found off our shores by Exxon associated with petroleum show clearly that their spokesmen are no hipsters! But yet, like Frank, they insist on doing things “their way”; though, in the end, Guyana gets it in the end!Let’s step back a bit with this gas business, shall we, dear reader? Right after their oil strike in May 2015, Exxon announced they would be using some of the gas to run the operations of their FPSO, and inject the remainder back under the seabed — where it would help to push out some more oil. They never planned on sending any to our shores.After trying all sorts of sleights of hand to convince Guyanese better days are coming, however, the Government’s latest dodge is to convince Exxon to send the gas ashore to fire up some GPL generators.GPL, as we know from the writings of some of the Government’s staunchest supporters, has taken us back to the (dark) days of Burnham, when blackouts were the order of the day (and night)! So the gas talk is supposed to give the longsuffering Guyanese some hope.Anyhow, the Government, as is standard in these matters, ordered a feasibility study. After all, it’s not just a matter of pumping the gas from under the sea and then sending it out to our GPL plants in rubber hoses like the ones you have attached to your stove. It’s a tad more complicated than that; but don’t tell the Govt!!Firstly, the gas, which is mostly methane, has to be cleansed of a host of compounds that are quite polluting. This takes money. While it can be done on the FPSO – in larger quantities than for its own use – there’s the cost. Also, the cost of gas pipelines from 120 miles out in the deep Atlantic, and the cost of retrofitting the present GPL generators to consume methane. But before any of this has been costed, the Government insists “It’s feasible!!”But another hitch has popped up on the gas front.Norway had committed US$80 million for “renewable energy” in general, and Amaila in particular. The Govt, of course, balked at Amaila because it’s Jagdeo’s idea, and are now trying to convince Norway they can’t withhold their money ‘cause natural gas is “renewable” and “non-polluting”!!Sure – renewable in 65 billion years!!! But still burns into carbon dioxide!!When these guys in the Government speak, it’s a gas!!…with police on bicyclesYour Eyewitness thought the “police on bicycles” plan was confined to the city of Georgetown – where the City Constabulary has become exhausted from running down vendors and other hapless citizens on foot to shake them down!! But the bicycled cops are now also deployed on the West Coast, where they will be thrown into the ongoing fight against crime.It’s evidently one more attempt by the Police to present a “kinder gentler” face to the public. It mightn’t be the ruddy-cheeked cops on the beat who handed out candy to kids at Christmas time, like we saw in the old movies, but it’s a start, right? But it was a bit of a stretch to suggest the bicycled cops would be better in crowd control! They’ll form a bicycle cordon?Then one wonders if Policemen on horseback will also be deployed outside of Georgetown. They’ll also get to crime scenes “in minutes”, as promised with the bicycles, but they’ll be easier to feed!…on new oil fieldsOK…Janet Jagan gave away too many fields to Exxon. But she DIDN’T know the fields had oil. It was a gamble.But why no bidding by Trotman for new fields – AFTER the “world class” oil find by Exxon? Political investments? Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)RelatedEYEWITNESS: Troubled by…January 9, 2018In “EYEWITNESS”EYEWITNESS: Just a gyaff…September 20, 2017In “EYEWITNESS”EYEWITNESS: Déjà vu…July 11, 2017In “EYEWITNESS” read more